We answer every message ourselves, usually within one business day.
Customer care
Email: hello@maison-home.com
Monday to Friday, 9am – 5pm ET
Order questions
Have your order number to hand and we can pull up the details straight away. For anything already shipped, the tracking link in your dispatch email is the fastest way to check where it is.
Wholesale and press
Email: trade@maison-home.com
Returns
Start a return from your order confirmation email, or write to us and we'll send a prepaid label. See our Returns page for the full policy.